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support_message_revisions_list

List the earlier bodies of one message, newest first — one entry per edit, each with the body as it read before that edit and who made the edit.

Tool

support_message_revisions_list

List the earlier bodies of one message, newest first — one entry per edit, each with the body as it read before that edit and who made the edit.

List the earlier bodies of one message, newest first — one entry per edit, each with the body as it read before that edit and who made the edit. Empty for a message never edited, and empty for a deleted one: deleting a message destroys its history with it. A message belonging to another product is reported as not found

Behavior

HTTP
GET /support/messages/:id/revisions

Arguments

Name
Type
Required
Description
id
string
•
Message id

Response

Field
Type
Always
Description
revisions
array
•
Every earlier body of the message, newest first. Empty when it was never edited, and empty again once the message is deleted — a removed body does not survive in its history

Try it

List the earlier bodies of one message, newest first — one entry per edit, each with the body as it read before that edit and who made the edit.

When to use

List the earlier bodies of one message, newest first — one entry per edit, each with the body as it read before that edit and who made the edit. Empty for a message never edited, and empty for a deleted one: deleting a message destroys its history with it. A message belonging to another product is reported as not found

Example

Ask your agent something like this:

List the earlier bodies of one message, newest first — one entry per edit, each with the body as it read before that edit and who made the edit.

The agent will invoke support_message_revisions_list with these arguments:

{
  "id": "<id>"
}

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