organization_support_thread_get

Tool

organization_support_thread_get

Read one support thread of the caller's organization with its full conversation, each message named after its own author.

Read one support thread of the caller's organization with its full conversation, each message named after its own author. A thread of another organization — or another person's legacy personal thread — is reported as not found.

Behavior

HTTP: GET /governance/api/v1/support/threads/:id

Arguments

Name	Type	Required	Description
id	string	•	No description in the catalog.

Response

Field	Type	Always
id	string	•
title	string	•
legacy	boolean	•
status	string	•
category	string	•
messages	array	•
createdAt	string	•
openedByName	string	•
lastMessageAt	string	•
lastMessagePreview	string	•

Try it

Read one support thread of the caller's organization with its full conversation, each message named after its own author.

When to use

Example

Ask your agent something like this:

Read one support thread of the caller's organization with its full conversation, each message named after its own author.

The agent will invoke organization_support_thread_get with these arguments:

{
  "id": "<id>"
}