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organization_support_threads_list

List the support threads of the caller's organization, most recently updated first — every member sees every one of them.

Tool

organization_support_threads_list

List the support threads of the caller's organization, most recently updated first — every member sees every one of them.

List the support threads of the caller's organization, most recently updated first — every member sees every one of them. Threads the caller opened personally before support became organization-wide are included and flagged `legacy`. Use when the user asks about their organization's support requests or tickets.

Behavior

HTTP
GET /governance/api/v1/support/threads

Arguments

No arguments.

Response

FieldTypeAlwaysDescription
threadsarray

Try it

List the support threads of the caller's organization, most recently updated first — every member sees every one of them.

When to use

List the support threads of the caller's organization, most recently updated first — every member sees every one of them. Threads the caller opened personally before support became organization-wide are included and flagged `legacy`. Use when the user asks about their organization's support requests or tickets.

Example

Ask your agent something like this:

List the support threads of the caller's organization, most recently updated first — every member sees every one of them.

The agent will invoke organization_support_threads_list with these arguments:

{}

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